1. We Respect Your Privacy
Wavie Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy outlines how we collect, use, and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).

"Personal information" refers to information that is identifiable as being about you, such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
You may contact us in writing at 6a Clarke Street, Peakhurst, New South Wales, 2010, or via email at andy@wavie.com.au for further information about this Privacy Policy.

2. What Personal Information is Collected
Wavie Pty Ltd may, from time to time, receive and store personal information that you submit to our website, provide directly to us, or give in other forms. This may include:

• Basic information such as your name, phone number, address, and email address to enable us to send you information, provide updates, and process your product or service orders.

• Additional information when you provide feedback, share details about your personal or business affairs, change your content or email preferences, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support team.

• Any other information you provide while interacting with us.
   

3. How We Collect Your Personal Information
Wavie Pty Ltd collects personal information from you in various ways, including when you interact with us electronically or in person, access our website, and engage in business activities with us. We may receive personal information from third parties, which we will protect as set out in this Privacy Policy.
By providing us with personal information, you consent to the collection, use, and disclosure of that information subject to the terms of this Privacy Policy.

4. How We Use Your Personal Information
Wavie Pty Ltd may use the personal information collected from you to:

• Provide you with information about our products or services.

• Inform you of new and additional products, services, and opportunities available to you.

• Manage, research, and develop our products and services.

• Communicate with you by various means, including but not limited to telephone, email, SMS, or mail.

• Investigate any complaints.

If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access our website.
We may also disclose your personal information to comply with legal requirements, such as laws, regulations, court orders, subpoenas, warrants, legal proceedings, or in response to law enforcement agency requests.
In the event of a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, including any personal information and non-personal information contained within those databases, to the extent permissible by law.

5. Disclosure of Your Personal Information
Wavie Pty Ltd may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for the purposes outlined in this privacy policy.
If we disclose your personal information to a third party, we will ensure it is protected in accordance with this privacy policy.

6. General Data Protection Regulation (GDPR) for the European Union (EU)
Wavie Pty Ltd will comply with the GDPR principles of data protection, ensuring fairness, transparency, and lawful data collection and use.
We may process your personal information as a Processor and/or Controller as defined by the GDPR. We will only collect your personal information with your express consent for a specific purpose, ensuring the data collected is necessary and not excessive for its purpose.
Wavie Pty Ltd does not collect or process any "Sensitive Personal Information" under the GDPR, such as data relating to sexual orientation or ethnic origin, without your explicit consent.

7. Your Rights Under the GDPR
If you reside in the EU, you have certain rights regarding how your personal information is obtained and used. Wavie Pty Ltd complies with these rights, which include the right to:

• Be informed of how your personal information is being used.

• Access your personal information (a free copy will be provided upon request).

• Correct your personal information if it is inaccurate or incomplete.

• Delete your personal information (the "right to be forgotten").

• Restrict the processing of your personal information.

• Retain and reuse your personal information for your purposes.

• Object to the use of your personal information.

• Object to automated decision-making and profiling.

To exercise your rights under the GDPR, please contact us at andy@wavie.com.au. We may require you to verify your identity before acting on any of your requests.

8. Hosting and International Data Transfers
Information we collect may be stored, processed, or transferred between parties or sites located in countries outside of Australia, including Australia. We have appropriate safeguards in place for any such transfers, such as standard data protection clauses approved by the European Commission or binding corporate rules.

9. Security of Your Personal Information
Wavie Pty Ltd is committed to ensuring the security of the information you provide to us. We have implemented physical, electronic, and managerial procedures to safeguard and secure your personal information.
However, we cannot guarantee the security of any information transmitted to us or received from us. The transmission and exchange of information are carried out at your own risk.

10. Access to Your Personal Information
You may request details of the personal information we hold about you under the Privacy Act 1988 (Cth) and, where applicable, the GDPR. If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at hello@wavie.com.au.

11. Complaints About Privacy
If you have any complaints about our privacy practices, please send the details to andy@wavie.com.au. We take privacy complaints seriously and will respond shortly after receiving written notice.

12. Changes to This Privacy Policy
We may change this Privacy Policy in the future. Modifications will be effective immediately upon posting on our website or notice board. Please check back periodically to review our Privacy Policy.

13. Website Use
When you visit our website (www.wavie.com.au), we may collect information such as browser type, operating system, and the website you visited before ours. This information is used in an aggregated manner to analyze website usage and improve our service.
Cookies: We may use cookies on our website to identify you when you return and to store details about your use of the site. You can reject cookies by changing your browser settings, but this may affect your ability to use the website fully.
Third-Party Sites: Our website may contain links to other websites not owned or controlled by us. Wavie Pty Ltd is not responsible for the privacy practices of other websites.

14. Effective Date
This policy is effective from 1st May 2023.